What is Polystone?
Polystone is a compound made up largely of polyurethane resin mixed with powdered stone additives to give a stone-like finish. Polystone has a stone like feel, but is much easier to sculpt. It is more cost effective and less heavy than traditional stone media. Polystone is a manufacturing medium used for cast sculptures, it is hard to find one that delivers a cleaner, more substantial representation of an original sculpture than a product manufactured in Polystone. Polystone has a significant weight, a porcelain like feel to the touch, and an incredible ability to capture the most minute detail, making it unsurpassed in collectible manufacturing materials. Polystone does not have to be fired like porcelain, which gives it much more flexibility in painting variations.
Why do I have to clean my polystone Statue or Bust?
One of the main issues for collectors that display their Polystone pieces is dust. Dust attracts oils and other contaminants from the air that will eventually cause discoloring to your polystone statue or bust if left unchecked.
How do you remove dust without destroying my polystone statue or bust?
Always take the time to dust your statues and busts on a regular basis. A camera lens brush is great to whisk dust from the delicate areas, as well as from the hard to reach areas and fine details of a statue. If you don’t have a camera lens brush, a very soft, medium sized paint brush can also be used. Next, follow up the dusting with a blast of compressed air which can be purchased from your local office supply store. When using compressed air hold the can upright.Caution: It is very important not to shake the can while spraying because this will cause the liquid in the can to spray out and possibly damage your collectible permanently.
Can I wash my polystone statue or bust, or use a wet cloth on them?
You should never wash or submerge your collectible in water. If for any reason you find your polystone piece is excessively dusty, the recommendations above should work to get your collectible back to show condition. If you absolutely need to, you can also use a damp, lint-free cloth on the larger areas as well as the bases to loosen up the dust. Dampen the cloth with water butnever use harsh chemical cleaners because the chemicals have the potential to permanently damage the paint finish and even the polystone material.
Polystone pieces should be displayed in environments that have an even consistent room temperature. Extreme temperature changes, UV from sunlight, and moisture can affect the integrity and surface quality of your statue or bust.
Can I display my polystone statue or bust collection near a heating or air conditioning vent?
Your collection should not be displayed in such areas because of the inconsistent room temperature. The statue or bust surface or integrity could be affected. Keep your collectibles in a consistent environment.
Will the sunlight affect the paint on my figures if I display them in a window?
Long term exposure to direct sunlight and UV rays will damage your statue or bust paint as well as the finish over time. All displays should not be in areas around or next to windows. General electric indoor lighting will not affect the paint quality of your polystone collectibles.
My polystone statue or bust is broken, now what?
Don’t panic! Simple breaks and chips can be easily repaired by the collector at home by following the different types of breaks in the questions below. You will need a few supplies and a steady hand but the repairs can be done. The supplies you will need are clear super glue (make sure the glue can repair plastics and ceramics), tooth picks, small soft brushes, tweezers, two part plumbers - epoxy putty, and acrylic paint.
How do I repair small chips, or paint chips on the polystone figures?
If you have small chips or breaks make sure you save all the pieces. You can use the tooth picks to apply the super glue onto very tight places and your tweezers to place the small pieces back strategically. You can then use paint to touch up any surface scuffs or missing colors from the break.
How do I repair broken arms or legs on my polystone statue or bust?
If the break is clean, the repair will be an easier to complete. Make sure both surface are clean from dust by brushing them with your soft brush. Use a toothpick to apply the clear super glue to both the broken limb and statue or bust. Wait a few seconds for the glue to set up and align the broken parts. Support may be needed until the glue dries depending on the size and location of the broken piece. If you find that the break was not clean and there is a slight gap between the two pieces, take a toothpick and work the two part plumbers - epoxy putty into the crack making sure to smooth the gap with a dampened soft brush. Smoothing the gap is important because you will not be able to sand the area once it is dry. Be careful to only use the plumbers – epoxy putty on the exact area of the crack because the bond material may damage the quality of good portions of the area it is applied to. Allow the plumbers – epoxy putty to dry overnight. Use paint to retouch the small repaired areas and blend colors into the existing paint. It is not recommended to use a Matte Spray Finish because some of matte sprays may damage your collector’s piece. If you do use a matte spray finish, be sure to test the spray in an inconspicuous area before applying to larger areas.
How do I repair wobbly polystone swords & leg pins?
If the flaw is a slight bend in a sword, arrow, or a leg pin, it is very possible to easily repair the defect by the collector at home. The material can be gently warmed with a hair dryer on medium heat, which will make it slightly malleable. In this state, the material is flexible enough to allow you to straighten out a smaller part, as well as to slightly reposition a leg so that it can slide onto a pin in its base. Remember to inspect your new collector’s pieces upon receipt. If you find a defect and contact us immediately, we can start the return process. In most cases, our returns department can replace the item if it is returned to us within 30 days.
A pre-order is an order that allows you to purchase an item that is coming soon. These coming soon items will be marked as “Pre-Order” and will have an expected release date. The release dates are set up by the manufacturer and are subject to change.
Pre-Order pricing is locked in at the price you purchased a product for. If the price goes up you are locked in.
Next, your chances of getting a product is much greater with a pre-order. At times a limited edition or a hard to find items may sell out before they actually come into stock. Pre-ordering gives you a better chance to own your favorite pop culture statues, busts, action figures & collectibles at a lower risk of the possibly of not getting it at all. You may also face having to wait several months after its release, for it to become available again, if it comes into stock at all.
All pre-orders are on a first come first serve basis and are filled by the original order date. It is possible for an item to be sold out even as a Pre-Order due to limited supplies. Under no circumstances will we fill an order out of sequence. If merchandise becomes sold out you will be notified and refunded in full when refunds are applicable.
If you use a PayPal account, you will be charged in full at the time of purchase. All credit card / debit charge accounts will be charged at the time your Pre-Order ships. If the item is cancelled by our distributor or we are not able to allocate an item, we will notify you as soon as we find out. Please note that a charge may show up on your card immediately. This is not a charge, it is actually an authorization. Generally your statement shows the authorization as a pending transaction. The authorization is done by us, but funds are never taken from your bank or credit card company. This Authorization will drop off your card in 3 to 5 business days depending on how long your bank holds the funds. Your card will be billed at the time of shipment.
Your order will only be billed at the time the order is placed if a request is made. This can be done by adding your request to the comment area when ordering.
Yes, Movie Replicas Direct has the right to charge a restock fee of 10% for cancellations or returns.
Each Pre-Order item has an expected “release date” and your Pre-Order will generally ship on or around that date. Please be aware that the manufacturer may change the release date, there by making the release and ship date change. Sometimes our site does not reflect the new date, but we will do our best to update the information, when we find something out.If a Pre-Order release date changes, we will ship the order on or around that new release date.
If I order in stock merchandise with my Pre-Order, when will the items ship? All items will ship together when your Pre-Order arrives. If you should need the in stock items to be shipped right away a second order should be placed. One containing the In Stock items and another with the Pre-Order items. Note: We must do this to help keep our shipping costs down.
If for any reason your merchandise becomes unavailable, we will credit to your PayPal account, if applicable. You will be contacted via email and your order will be cancelled.
There may be times when we do not receive our entire allocation of a product from our Distributor. When this occurs, we fulfill orders based the oldest order date through the most recent order date (first come, first serve). Your order may be cancelled if we are not allocated enough merchandise to fulfill your order.
Our Distributors may choose to cancel a product line if pre-sales are low and could cancel a Pre-Ordered item or product line. If this occurs we will contact you, cancel your order, and credit your credit or PayPal account in full. Please be aware that we may offer an item as a Pre-Order, but we cannot guarantee the item will be made and cannot be held responsible if the Manufacturer decides to cancel a product or product line.